Utah HVAC Help: Furnace and AC Problems, Safety and Costs

Safety first. If you smell gas (a rotten egg smell) or hear hissing near a gas appliance, leave the building now. Do not use light switches, phones or anything that can spark inside. From a safe place, call 911 and your gas company (Enbridge Gas Utah emergency line: 1-800-767-1689). (Source: Enbridge Gas) If a carbon monoxide alarm sounds or people feel headache, dizziness, nausea or confusion, get everyone outside to fresh air and call 911. (Source: U.S. Centers for Disease Control and Prevention; U.S. Environmental Protection Agency) Do not try to repair gas, refrigerant or electrical parts yourself.

Key facts

Smell gas? Leave first, then call 911 and Enbridge Gas Utah at 1-800-767-1689 from outside. Gas leaks cannot be reported online. (Source: Enbridge Gas)
Carbon monoxide is odorless and colorless; gas furnaces can produce it. Have the heating system serviced every year. (Source: U.S. Centers for Disease Control and Prevention)
ENERGY STAR says to check the air filter every month, change it if it looks dirty, and change it at least every 3 months. A dirty filter slows airflow, makes the system work harder and can lead to early failure. (Source: ENERGY STAR (U.S. EPA))
ENERGY STAR recommends a professional pre-season check-up every year: the cooling system in spring and the heating system in fall, before contractors get busy. (Source: ENERGY STAR (U.S. EPA))
Only EPA Section 608 certified technicians may add or remove AC refrigerant. (Source: U.S. Environmental Protection Agency)
Utah HVAC contractors are licensed as H100 by DOPL; check any license online. (Source: Utah Division of Professional Licensing; Utah Division of Professional Licensing)
Typical national costs (Angi, 2026): furnace repair average $318; AC capacitor $200 to $400; contactor $190 to $250; compressor $800 to $2,300. (Source: Angi; Angi; Angi)

Need a technician? Send a request to Refrigerate.
Refrigerate LLC in Lindon has HVAC-certified technicians and reviews every request. Prefer to talk? Call or text (801) 899-2171.

Refrigerate runs this site. Not for emergencies: for a gas smell or CO alarm, leave and call 911.

Request service

AC problems

AC Running but Not Cooling AC Will Not Turn On Outdoor AC Unit Humming but Fan Not Spinning AC Compressor Problems AC Frozen Coil or Water Leaking

Furnace problems

Furnace Not Heating Furnace Blowing Cold Air Furnace Short Cycling (Turns On and Off)Gas Smell Near the Furnace or Water Heater Carbon Monoxide Alarm Going Off Thermostat Blank or Not Working

Guides

AC repair Furnace repair Tune-ups and filters Commercial and big units Cost guide Choosing a contractor Gas and CO safety

Counties

Utah County Salt Lake County Davis County Weber County Washington County

Cities

Lindon Orem Provo American Fork Pleasant Grove Lehi Spanish Fork Saratoga Springs Draper Sandy Salt Lake City West Jordan

FAQ

What should I do if I smell gas?

If you smell gas, leave the area right away, warn others, and from a safe place call 911 and Enbridge Gas Utah at 1-800-767-1689. Do not turn gas valves on or off, do not use switches, phones or anything that can spark near the leak, and do not start vehicles nearby. Gas leaks cannot be reported online. (Source: Enbridge Gas)

How often should I change my furnace filter?

ENERGY STAR says check it monthly, change it when dirty, and at least every 3 months.

Who runs Utah HVAC Help?

Refrigerate LLC (Lindon, Utah) runs this site and receives the requests sent through it. Refrigerate has HVAC-certified technicians and focuses on Utah County and nearby areas.

Can this site tell me what is wrong with my furnace or AC?

No. Utah HVAC Help is general information, not a diagnosis. Gas, refrigerant and high-voltage electrical parts need a trained HVAC technician. If you smell gas or a CO alarm sounds, leave the building and call 911 and your gas company from outside.

Sources

Report Gas Emergency (Utah, Idaho and Wyoming), Enbridge Gas
Carbon Monoxide (CO) Poisoning Basics, U.S. Centers for Disease Control and Prevention
Heat and Cool Efficiently, ENERGY STAR (U.S. EPA)
Maintenance Checklist, ENERGY STAR (U.S. EPA)
Section 608 Technician Certification Requirements, U.S. Environmental Protection Agency
Contracting: New HVAC (H100) Contractor License Requirements, Utah Division of Professional Licensing
Licensee Lookup and Verification, Utah Division of Professional Licensing
How Much Does the Average Furnace Repair Cost? (2026 data, updated Sep 25, 2026), Angi
How Much Does AC Capacitor Replacement Cost? (2026 data, updated Aug 3, 2026), Angi
How Much Does an AC Contactor Replacement Cost? (2026 data, updated Oct 13, 2026), Angi

Last checked October 27, 2026. Prices and rules change; confirm with the source before you rely on them.